Top 10+ key elements in creating a high performance culture
High performance culture are not dependent on one simple factor or as a result of one or two things. The… Read more
Categories for Communication
Creating a customer-orientated culture
In today’s competitive market place there can be few organisations who do not desire to be customer-focused, and even fewer… Read more
“The 8 Secrets of Great Communicators”
When it comes to communication, we all tend to think we’re pretty good at it. Truth is, even those of… Read more
How to Give Tough Feedback That Helps People Grow
Over the years, I’ve asked hundreds of executive students what skills they believe are essential for leaders. “The ability to… Read more
4 Communication Habits That Will Make You and Others Feel Good
When working in broadcast news, whether as on-air talent or behind the camera as a producer, you have an incredible amount of… Read more
3 Secrets to Effective Communication During Rapid Business Growth
Consider this case study: BlackBerry, once the big shot of the mobile industry, has fallen hard. Since the company’s peak in 2007, its… Read more
We don’t really understand empathy, but we know business could do with a little more
Our understanding of empathy is pretty limited, but many figures are calling for change. Corporate culture is beginning to recognise… Read more
“Building a Feedback-Rich Culture”
The value of interpersonal feedback. Read more